Shipping policy

1.Which countries do you ship to?

   We mainly ship to USA  and Canada, please contact us for shipping to your country before purchase if the country/region not mentioned above.

2.Where is the package shipped from?

   Most of our packages are shipped via Amazon distribution centers in the U.S., E.U. Some packages are shipped from third-party warehouses that are near your country.

3.How long does delivery take?

   We need 3 to 5 working days to process the order, and usually 6-10 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.

4.How can I get free shipping for your products?

   We provide 100% FREE Shipping.(except some remote address)

5.What shipping carriers do your use?

   We use all major carriers, such as dhl/fedex/ups/usps and local courier partners. You have the option to choose faster shipping if you pay the additional cost.

6.Can I still change my shipping address even though the package has been shipped out?

   Sorry, once shipped out, we can’t change the delivery address.

7.What should I do if the package damaged by the transportation when FedEx delivery for me?

   If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.  

8. Some other things to note about your order
  • All orders must have a valid street address, expedited orders cannot be sent to PO Boxes.
  • Delivery to remote areas may incur additional cost up to $50 - $200.
  • Shipments cannot be rerouted once a package has been shipped.
  • Your order may require a signature.