We mainly ship to USA and Canada, please contact us for shipping to your country before purchase if the country/region not mentioned above.
Most of our packages are shipped via Amazon distribution centers in the U.S., E.U. Some packages are shipped from third-party warehouses that are near your country.
We need 3 to 5 working days to process the order, and usually 6-10 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
We offer complimentary FREE shipping within the Contiguous United States. Contact firstname.lastname@example.org for shipping costs outside this area.
We use all major carriers, such as dhl/fedex/ups/usps and local courier partners. You have the option to choose faster shipping if you pay the additional cost.
Sorry, once shipped out, we can’t change the delivery address.
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
All orders must have a valid street address, expedited orders cannot be sent to PO Boxes.
Delivery to remote areas may incur additional cost up to $50 - $200.
Shipments cannot be rerouted once a package has been shipped.
Your order may require a signature.